Shipping policy
Bootycoach Shipping Policy
Last Updated: 3/06/2024
Please review our Shipping Policy to understand how we handle shipping within the UK and internationally.
Shipping Destinations
Bootycoach ships to addresses within the United Kingdom, including England, Scotland, Wales, and Northern Ireland. While we primarily focus on domestic shipping, we may accommodate international orders on a case-by-case basis.
Shipping Methods and Delivery Times
We offer the following shipping options for orders within the UK:
- Standard Shipping: Delivery within 3-5 business days.
- Express Shipping: Delivery within 1-2 business days.
Please note that delivery times may vary depending on your location within the UK and external factors such as weather conditions or carrier delays.
For international orders, please contact our customer support team to inquire about shipping options and estimated delivery times.
Shipping Costs
Shipping costs for orders within the UK are calculated based on the weight and dimensions of the items, as well as the selected shipping method. You can view the total shipping cost during the checkout process before finalizing your purchase.
For international orders, additional shipping charges may apply. Please contact our customer support team for a shipping quote and more information.
Order Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through our carrier's website.
International Shipping and Customs
While Bootycoach primarily focuses on domestic shipping, we may accommodate international orders upon request. Please note that international shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. These additional charges are the responsibility of the recipient and are not included in the shipping cost. Customs policies and processing times vary by country, so please contact your local customs office for more information.
Shipping Restrictions
We do not ship to P.O. Boxes or APO/FPO addresses. If there are any issues with your shipping address, we will contact you to resolve the matter.
Delays and Issues
While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, customs delays, or carrier issues may affect delivery times. Bootycoach is not responsible for delays caused by factors beyond our control. If you experience significant delays or issues with your shipment, please contact our customer support team for assistance.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the estimated delivery date. We will work with the carrier to investigate the issue and, if necessary, provide a replacement or refund.
Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at: support@bootycoach.com
Thank you for choosing Bootycoach! We appreciate your support and look forward to serving you.