Bootycoach stands out by dedicating itself to the unique needs of women in fitness, combining style and functionality in every product. Our commitment to premium quality and innovative designs ensures that you get the most effective and enjoyable workout experience.

We are more than just a brand; we are a community that celebrates and supports your fitness journey every step.

Yes, our products are designed to cater to all fitness levels, from beginners to advanced athletes. We provide a range of resistance levels and sizes to ensure everyone can benefit from our products.

At Bootycoach, we rigorously test all our products to meet the highest standards of quality and performance. Our designs are specifically crafted to address the unique fitness needs of women, ensuring that every product is both effective and durable. Our commitment to excellence means you can trust Bootycoach to support your fitness goals with high quality products.

Our product descriptions include detailed information about the intended use and benefits of each item. If you’re unsure, our customer support team is available to help you choose the perfect product for your fitness needs.

We ship to addresses within the United Kingdom, including England, Scotland, Wales, and Northern Ireland. While our focus is on domestic shipping, we may accommodate international orders on a case-by-case basis.

We do not ship to P.O. Boxes or APO/FPO addresses. If there are any issues with your shipping address, we will contact you for resolution.

We offer Standard Shipping with delivery within 3-5 business days and Express Shipping with delivery within 1-2 business days for orders within the UK.

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to monitor your shipment's status.

While we primarily focus on domestic shipping, we may accommodate international orders upon request.

International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. Recipients are responsible for these additional charges.

If you experience significant delays or issues with your shipment, please contact our customer support team for assistance.

For any further questions or concerns about our Shipping Policy, please email us at support@bootycoach.com. Thank you for choosing Bootycoach!

You have 14 calendar days from the date of receipt to return an item.

Customers are responsible for return shipping costs. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance for items over £50 to ensure safe return delivery. To return a product, mail it to: Bootycoach, [Your Address].

Items must be unused, in their original condition and packaging, and accompanied by a receipt or proof of purchase to be eligible for returns.

Gift cards, downloadable software products, and health and personal care items cannot be returned.

We only offer exchanges if they are defective or damaged. Shipping times for exchanged products vary based on location. Contact us at support@bootycoach.com to initiate an exchange.

Upon receiving your returned item, we will inspect it and notify you of the status. Approved returns will be refunded to your original payment method.

Check your bank account, contact your credit card company, and then your bank. If you still haven't received your refund, email us at support@bootycoach.com.